Frequently Asked Questions
Microhub is a smart system for managing package delivery and returns in residential communities. It helps buildings operate better and gives residents full control over how they receive their packages.
Microhub Room is our on-site solution. We manage your building’s package room directly — handling reception, returns, and delivery — all operated by our trained team.
Microhub Next is our off-site solution. We manage deliveries from a nearby hub and deliver packages to your residents based on their preferences.
Returns is a built-in feature of both Room and Next. It allows residents to send back packages directly from home — no labels, no trips to the post office.
Room happens inside your building. Next operates from a nearby facility. Both provide full-service package management — just adapted to different operational needs.
No. Microhub is neither a courier nor a locker. We’re a human-operated solution that uses smart technology and real service to manage every part of the package experience.
Yes. Microhub Room works in package rooms already in use, while Microhub Next requires no space inside the building.
Yes. Whether you choose Room or Next, residents get delivery on their terms — and effortless returns.
Because Microhub removes friction, improves resident satisfaction, reduces complaints, and delivers a better living experience — without adding more work for your team.
Microhub is built for all types of residential communities — from high-rise rentals to condominiums and new developments. We offer solutions that adapt to different building structures and management needs.
